Privacy Policy
This Privacy Policy describes how Visuals by Paula and Paula's Lens ("we," "us," or "our") collects, uses, and shares personal information when you visit or make use of our website and services.
We may collect personal information, such as names, contact details, and project-related information, voluntarily provided by clients for the purpose of initiating and completing web design projects.
We may collect and process the following types of personal information:
- Contact Information: When you contact us through our website or other communication channels, we may collect your name, email address, phone number, and any other contact details you provide.
- Payment Information: If you engage our services, we may collect and process payment information, such as billing address and payment card details. Please note that we do not store payment card details on our servers. All payment transactions are securely processed through third-party payment processors.
- Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage data.
We use the personal information we collect for the following purposes:
- Providing Services: To fulfill your requests for our services, communicate with you about your projects, and provide customer support.
- Administrative and Fiscal Purposes: To manage our business operations, including accounting, invoicing, and compliance with legal and regulatory requirements.
- Improving Our Services: To analyze usage trends, monitor the effectiveness of our marketing efforts, and improve the quality of our services.
- Communications: To send you updates, newsletters, marketing communications, and other information related to our services, where you have opted in to receive such communications.
We process personal information for the performance of contracts, compliance with legal obligations, legitimate interests pursued by us, and with your consent where required.
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in providing our services, such as web hosting, payment processing, and analytics. These service providers may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. Please contact us using the information provided below to exercise these rights.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means of communication.